Frequently Asked Questions
About Feng Office
General information of what Feng Office lets you do.
Using Feng Office
Specific questions on how to use Feng Office.
Questions regarding how Feng Office makes sure that your information is always secure.
Free Community Edition section
In this section you will find FAQs for the free downloaded Community Edition for users that have no subscription plan with Feng Office
We appreciate bug reports. And we try to resolve bugs as soon as possible. However, please understand that in order to build the product the developers and the support team should focus on either fixing general bugs, or providing support to paid customers (the ones that make Feng Office possible), such as we have explained in earlier FAQs in this section.
Bug reports for the Community Edition are managed through the public issue tracker, here, and we also appreciate if you could try reproducing the very same issue in our free trials. If you cannot reproduce the issue there, experience has shown us that chances are it is a misconfiguration on your installation, in which case we would suggest contracting a subscription plan to have it solved fast. If the issue is not urgent to you, your installation is not for critical operations, or you want to solve the issue yourself, you may look for further information in our Wiki or in the Forums.
It is not responsible for the health of the project to provide free-personalized support as this would lead to lack of financial support for our team members. If they can't make a living working on the project they would need to look for other jobs and therefore abandoning and dooming Feng Office, and neither would it be fair for those who do pay for this service.
Thank you for your understanding!