Frequently Asked Questions

About Feng Office

General information of what Feng Office lets you do.

Can I install the Feng Office Professional Edition in my server?
Is Feng Office compatible with mobile devices?
What are Feng Office Editions?
Can I access all the information of a Customer or Project?
Can I share the information with other people?
Can I see a summary of all the activities?
Does Feng Office support multiple languages?
Does Feng Office have an Email Client?
Can you make custom changes to my Feng Office?
Does Feng Office have a Gantt Chart?
Does Feng Office have a Ticketing System module?
Can I add custom properties or fields?
Am I elegible for a discount?

Using Feng Office

Specific questions on how to use Feng Office.

I forgot my password
How do I manage permissions?
How do I add new users?
How do I create a time report?
How do I filter tasks?
Can I assign tasks to multiple users?
What happens when I delete a user?
How can I use billing?
What happens when I delete something?
How do I upload several documents at once?
How can I activate or remove menu tabs and modules?
Can I customize the system so that it looks more like my organization?
Can I edit documents online?
How do I set up task dependencies?

Sometimes you want tasks to be completed only if other tasks have been completed. Good news! You can do this in the Professional and Enterprise Editions of Feng Office!

 

Just need to do as following:
1- Click on your name (top right corner) and go to 'Administration' 
2- Go to Configuration and then select General 
3- Enable the option called 'Use task dependencies' 
4- Save the changes

You would then need to create a task - lets say Task A - and assign a start date. Then, you would have to create a new task - called Task B - and when creating it (or further on when editing it), if you would like it to relate it to Task A, when seeing the full form you would have to look for Previous task (within Task data).

Now you would have to click on Add previous task and look for another one (lets say Task A). 
After doing this, you will not be able to complete Task B until Task A has not been completed. 

Note: Task B start date would have to be equal or greater than Task A

How do I change the timezone?
I received a winmail.dat file in my Feng email client
How do I clear my browsers cache?

Security

 Questions regarding how Feng Office makes sure that your information is always secure.

Which are the risks I am exposed to in case of any damages in your servers?
What is the level of confidentiality you offer like?
Are your backups safe?

Free Community Edition section

In this section you will find FAQs for the free downloaded Community Edition for users that have no subscription plan with Feng Office

I think I found a bug on Feng Office Community Edition. How do I report it?
I have a problem with my (free downloaded) Community Edition installation. Can you help?
But I am helping you! I am reporting you a bug! You have to help me!


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