Frequently Asked Questions

About Feng Office

General information of what Feng Office lets you do.

Can I install the Feng Office Professional Edition in my server?
Is Feng Office compatible with mobile devices?
What are Feng Office Editions?

There are three "Standard Editions" of Feng Office:

the Community Edition (aka: CE)

the Professional Edition (aka: PE),

and the Enterprise Edition (aka: EE).

 

Also, we have recently started developing specilized Editions (Some of which are: Agency management, Business Associations, Governmental Project Office, and Test labs).

 

The most basic Edition is the Community Edition. It integrates workspace management, tasks planning and tracking, document management, e-mail, time tracking, conversations, calendaring, reports, and a great many features that help a small team work collaboratively. It helps teams communicate, stay organized and share information in an efficient way.

 

The Professional Edition builds on top of the Community Edition and adds extra features. Some of the additional features of the Professional Edition include: Client Management, Project Portfolio Management, Gantt Chart, and advanced e-mail management. It helps professional businesses and organizations ensure quality services and processes, keep control of projects, save time and money, and making happy clients and teams.

 

The Enterprise Edition includes all of the Professional Edition features, and it adds Invoicing, Expenses management, Purchase Orders, Inventory management,  more advanced reporting, and more features for business and project managers.

Can I access all the information of a Customer or Project?
Can I share the information with other people?
Can I see a summary of all the activities?
Does Feng Office support multiple languages?
Does Feng Office have an Email Client?
Can you make custom changes to my Feng Office?
Does Feng Office have a Gantt Chart?
Does Feng Office have a Ticketing System module?
Can I add custom properties or fields?
Am I elegible for a discount?

Using Feng Office

Specific questions on how to use Feng Office.

I forgot my password
How do I manage permissions?
How do I add new users?
How do I create a time report?
How do I filter tasks?
Can I assign tasks to multiple users?
What happens when I delete a user?
How can I use billing?
How do I upload several documents at once?
What happens when I delete something?
How can I activate or remove menu tabs and modules?
Can I customize the system so that it looks more like my organization?
Can I edit documents online?
How do I set up task dependencies?
How do I change the timezone?
I received a winmail.dat file in my Feng email client
How do I clear my browsers cache?

Security

 Questions regarding how Feng Office makes sure that your information is always secure.

Which are the risks I am exposed to in case of any damages in your servers?
What is the level of confidentiality you offer like?
Are your backups safe?

Free Community Edition section

In this section you will find FAQs for the free downloaded Community Edition for users that have no subscription plan with Feng Office

I think I found a bug on Feng Office Community Edition. How do I report it?
Can you help us with our Community Edition installation?
How do I know if my Feng Office installation has a support contract with Feng Office?
But I am helping you! I am reporting a bug to you. You have to help me now!


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