Frequently Asked Questions
About Feng Office
General information of what Feng Office lets you do.
Using Feng Office
Specific questions on how to use Feng Office.
Questions regarding how Feng Office makes sure that your information is always secure.
Free Community Edition section
In this section you will find FAQs for the free downloaded Community Edition for users that have no subscription plan with Feng Office
Yes, we can!
Our team of engineers, architects, developers, testers, system administrators, and customer support work every day on improving Feng Office. They have been developing the system non-stop since 2007. Most likely, nobody in the World is more knowledgeable and can be of better help with supporting and extending Feng Office.
Feng Office is a mature software platform, with literally hundreds of incremental releases over the past 7 years, and millions of users around the world.
As it is a highly customizable, business-operations solution, each Feng Office installation is unique, so helping your specific case will take some time and work from our team.
If you would like to talk with one of our expert Consultants or Developers to work with you, please get started with requesting a one-hour consulting session, detailing as clearly as possible your business case, here.
If you are having a technical difficulty with a Community Edition installation you can open a support request ticket here if you have an Official Support Contract with Feng Office, or contract a support plan here if you don’t have one.
If your Feng Office installation is not large enough to justify contracting our annual support plan, you should consider setting up a Feng Sky account where you will have a complete solution including hosting, maintenance, support, access to additional features, and backups without any hassle.
If you don’t know if your Feng Office installation has a support Contract in place, this section addresses the question of whether or not your organization has a support contract with Feng Office. Of course you can always go through the Feng Office online documentation first for self-service support, where information and answers to the most frequent questions are documented and publicly available.