Frequently Asked Questions

About Feng Office

General information of what Feng Office lets you do.

Can I install the Feng Office Professional Edition in my server?
Is Feng Office compatible with mobile devices?
What are Feng Office Editions?
Can I access all the information of a Customer or Project?
Can I share the information with other people?
Can I see a summary of all the activities?
Does Feng Office support multiple languages?
Does Feng Office have an Email Client?
Can you make custom changes to my Feng Office?

We love making new features, customizations, adjustments and tweaks to the system. If it is general enough sometimes we may even add them to one of the standard versions.

 

One thing you should keep in mind when thinking about making a custom development to your Feng Office is that you will most likely want the change to be of top quality, and to keep it updated and running with time. That means that it will require a good amount of dedication from analysts, designers, developers and testers to develop it in the first place, and then it will have to be maintained with future Feng Office releases.


Given that we get so many of these requests, we only provide custom development service to Subscribed Customers with a 12 months pre-payment recor, or by charging for the analysis service

Does Feng Office have a Gantt Chart?
Does Feng Office have a Ticketing System module?
Can I add custom properties or fields?
Am I elegible for a discount?

Using Feng Office

Specific questions on how to use Feng Office.

I forgot my password
How do I manage permissions?
How do I add new users?
How do I create a time report?
How do I filter tasks?
Can I assign tasks to multiple users?
What happens when I delete a user?
How can I use billing?
How do I upload several documents at once?
What happens when I delete something?
How can I activate or remove menu tabs and modules?
Can I customize the system so that it looks more like my organization?
Can I edit documents online?
How do I set up task dependencies?
How do I change the timezone?
I received a winmail.dat file in my Feng email client
How do I clear my browsers cache?

Security

 Questions regarding how Feng Office makes sure that your information is always secure.

Which are the risks I am exposed to in case of any damages in your servers?
What is the level of confidentiality you offer like?
Are your backups safe?

Free Community Edition section

In this section you will find FAQs for the free downloaded Community Edition for users that have no subscription plan with Feng Office

I think I found a bug on Feng Office Community Edition. How do I report it?
Can you help us with our Community Edition installation?
How do I know if my Feng Office installation has a support contract with Feng Office?
But I am helping you! I am reporting a bug to you. You have to help me now!


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