Feng Office receives Bossie Award 2013

11/22/2013


Feng Office is honored to have been awarded a 2013 Bossie Award


For its Bossie Awards, each year InfoWorld picks what it considers the best Open Source Business Applications and Platforms in the Industry.


2013 Bossie Award winners include, among others: MariaDB, WordPress, Alfresco, SugarCRM, Magento, and Pentaho. These are superstars in the Open Source world. So we are specially flattered by the inclusion in this prestigious list.


In InfoWorld’s James R. Borck words:


“Feng Office helps unstick worker productivity with a nice set of browser-based project management and collaboration tools. Whether on-site (Apache/PHP/MySQL) or hosted (Feng Sky), the software lets you create project workspaces along organizational lines or for specific projects.


Feng Office offers a solid feature set that encompasses document sharing, calendars, task management, contacts, and email.


Good usability and easy administration make Feng Office a solution you can build on.”



Thanks James! Thanks InfoWorld!


And, most importantly: THANKS CLIENTS!! Feng Office wouldn’t be what it is today without your encouragement and constant support. This award is dedicated to you! :D

[FIXED] Google Chrome version 31.0 issue: files not uploading with latest release.

11/19/2013




Update: issue fixed



The issue preventing Google Chrome users to upload files has been fixed!


Sorry Google: this was “our” fault. :)


Why the quotes? To make a long story short: there was a line of code intended to prevent a warning message from old Internet Explorer versions. :|


If you want to learn more about the issue, you may find our ticket with Google Chrome here.



Original post



Starting with version 31.0.1650.48, which Google started to roll out last week, a lot of Feng Office users accessing via Google Chrome are experiencing an issue preventing them to upload files to their Feng Office installations.


The issue affects both the Document module and the e-mail attachments.


We have reported the issue to Google and are awaiting for news.


Also, the development team is working on a workaround for this issue.


In the mean time we recommend that you use an alternative browser (Mozilla Firefox, for example).


We are sorry for the inconvenience and thank you for your patience and understanding.

Downtime, slowdowns, and backups.

12/04/2012


Dear Feng Sky clients,

We have been exceptionally quiet at the website this past three weeks. Let us explain why:

On the 7th of November, 2012, we had an issue with one of our core servers (in summary, it broke down). So for the first time in 5 years we had to recover installations from daily backups.

While we were happy that we could recover most information, some clients did lose hours of input data.

The issues affected 26 clients, all of whom have been contacted directly to explain the situation and to work with them on managing the incident.

It was also very comforting to receive such a positive and supportive response from so many of you. We want to extend a big thank you from everyone at Feng Office for your understanding and support. We are proud to work for you.

We work constantly on improving our systems and be prepared to respond to this incidents without users even noticing it. But this time, this was not the case.

Since this incident, Feng Office took it as top priority to further improve our backups system. Our goal is to have almost real-time backups. In the mean time, this past two weeks we worked around the clock to migrate everyone to a new backup system that is making 5 times as many backups (5 backups per day). This, in turn, generated overload in some servers.

That has also affected our response times for support tickets during the past weeks.

We are very sorry for the inconveniences. We are doing our best to prevent any of these issues in the future.

We will follow up on this subject with an update on the next backup-system improvements

Again, to all affected clients, please excuse us for the inconveniences and the uncommon delays on our response times.

Thank you,

Conrado Vina
CEO
The Feng Office Team