Email Notifications

Email notifications within Feng Office can be sent through two different ways:

  1. SMTP Account
  2. PHP Method

Options in the mailing settings:

SMTP Account

The safest way to ensure that Feng Office users will receive notifications and reminders, is to set up an SMTP Email Account.

Please bear in mind you can set any email account of your liking. It does not have to be for instance notifications@somewhere.com, but if you want to create such an account, you may of course do it.

Also, no matter what account you set up, the notifications will be shown as though as they were sent by the person that made the modifications. Unless it is a Microsoft 360 email server, in which case, for the time being, they do not allow overriding the email address being shown, so in this case for the time being we do suggest setting up a notifications@somewhere.com email account.

This can be achieved by doing the following:

  1. Click on your name on the top right corner and select Administration
  2. Next, select Configuration, and then Mailing
  3. Select SMTP as Email transport, and then input the right information - which should provided to you by your email server provider - for the:
    1. SMTP server (i.e.: mail.mydomain.com)
    2. SMTP port (i.e.: 25)
    3. SMTP address (i.e.: myemail@mydomain.com)
    4. SMTP authentication method (Yes or No)
    5. SMTP username (required only if it needs Authentication method)
    6. SMTP password (required only if it needs Authentication method)
    7. SMTP security connection (No, SSL or TSL)
  4. Save the changes

Note: If you are going to set up a Gmail account, please have a look at these instructions first.

PHP Method

Through the PHP Method, you can send emails through an email server which must be set up within the server holding the Feng Office installation.

The only drawback about this, is that some email servers may reject the emails sent from your server if they do not know it as they could classify it as not secure, so this could result in:

  1. Users not receiving a notification upon their creation
  2. Users not receiving any notification
  3. Users not receiving any reminder

Please bear in mind that this could affect only some of the users and not all of them, as it entirely depends on their email server provider settings, and also that this is the default option.

Should they experience any problem, we suggest using a different alternative through the SMTP Account set up, as explained above.