Feng Office GDPR compliance

September 25th, 2018. By: Conrado Vina

Several clients have been asking us about GDPR – whether or not we comply – and what changes have we made to our processes and our policies.

Short answer is: yes, we do comply with REGULATION 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (aka: GDPR).

 

What has Feng Office changed to comply with GDPR?

Practically nothing. Feng Office has always regarded the protection of personal (or, more broadly, private) information as a core principal on everything we do. Both our Website and the installations of Feng Office that we host through Feng Sky collect the minimum possible personally identifiable information. When data processing is necessary, all processing is done with the upmost care and respect of privacy and integrity of data.

Feng Office is in the business of developing and providing a data processing platform, helping its clients be more efficient and more secure. We are not in the business of processing anyone’s personal data. It has always been stated on our Terms of Service that we do not process nor resell our users data in any way. The information that you trust with us stays with us.

The little personally identifiable data we collect (Name, email, and phone numbers) are collected with the sole purposes of either providing a response to a contact request, an inquiry, a trial request, notifying of system and feature changes, providing our services, or were provided as a reference of a potential interest in doing business.

If required for supporting the work of our clients, permission to access any other type of data is explicitly requested.

We explicitly added to our Terms of Services and Security and Privacy Policies the required statements and policies for GDPR compliance.

Feng Office for IQTell users

June 27th, 2017. By: Conrado Vina

Last Thursday we started to see a big spike in our trials – and in the requests to test the e-mail module.

We quickly learned that a fellow software company (IQTell) was planning to shut down at the end of July.

I don’t know the IQTell team personally but I am a big fan of GTD (more on this, and how it influenced a lot of what Feng Office is, on a subsequent post), which a large portion of their community embraces. And when a fellow software company closes down it is never received as good news as we understand too well the challenges of building a successful software company – even if you have a passionate and loyal customer base. And from my conversations with IQTell users they certainly have a passionate community, IQTell delivered excellent support, and its team built an amazing product. We wish everyone in the IQTell team the best of success in whatever endeavors they chose to pursue next.

Many of these users share the same vision we have for the product the team and me have been building for almost 10 years. So for those IQTell users who would like to join us we are offering a 50% discount if they come over before IQTell officially shuts down services at the end of July.

For those IQTell users evaluating Feng Office (you can kick off your own free, 30 day trial here) we are collecting their needs and prioritizing their requests. Our goal is to get us to feature parity as quickly as possible. We will be sharing our plans and additional information with IQTell users on subsequent posts here and through other channels.

–Conrado

Back at blogging!

June 27th, 2017. By: Conrado Vina

With a flood of interest and new clients signing up over the past week I thought I would turn my attention back to our blog and engaging the community.

Over the past year and a half we’ve been busy setting up our headquarters in Austin, Texas, bringing on new talent and investing in building the product. It’s been busy and I’m excited to be back here blogging again!

A big part of this spike in sign-ups was generated by the news that IQTell is planning to shut down at the end of July. And although I’ve been meaning to talk about our 3.5 release for weeks months now, the concerns of this large group of new users made it urgent to make a public statement.

I will follow up with this statement, and a ton of news and information after that. Stay tuned!

–Conrado